No.1 Hair & Beauty Reviews

148 Uxbridge Road, Shepherds Bush, London, W12 8AA

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Written by our customers, so you know what to expect at each and every venue.
I was very disappointed by this visit. There is a lot of good reviews, especially mentioning Nadia who was my nail technician, however I do not believe that I received a quality service. The place is very dirty. You can see dots of dust on all equipment. This unfortunately transferred to my nails, therefore I have annoying little black spots on my shellac with which I will have to live for the next two weeks. Furthermore, Nadia kept talking to other staff in their own language (Russian? ) which I found rather rude as she never apologised for it. Same as for checking Facebook in the middle of a treatment. Not the greatest customer service, is it? Additionally, two of my nails are uneven and the shellac is on my skin as well as on my nails. As I paid this time twice as much as for my previous shellacs I expected good quality service but left quite disappointed. Would only recommend of you need you nails done quickly. Not my worse nails done, but second the worst probably.
Nadia gave me a brilliant pedicure. Even though my appointment had run well over the salon closing time she did an extremely thorough job. Elena too gave me a brilliant French manicure. My previous one lasted almost three weeks. Five star to the salon and staff.
Great experience as always, they were very busy when I arrived so running 10-15 mins behind but they were really apologetic and made me a lovely cup of coffee while I was waiting. Manicure perfect as usual and eyebrows turned out fab. I wouldn't go anywhere else. Thanks guys x
Good hot waxing.
Great as usual!