Poor manicure.
Not had a problem at nails and the city before but I found Alexandra rough with the manicure. My nails are irregularly shaped because of her!I bled on three nails from my nail bed which shouldn't happen and I can see there is a possible risk of an infection.
The manager decided for an interviewee to do my waxing treatment. What a mess she made of that. Drips of wax dropped on my clothes. Eventually the manager took over who did a rush job and ended up leaving patches of unwaxed skin. Instead of a 45 min appointment I ended up leaving after 1 hour and 30 minutes. I am heavily pregnant. This whole experience was a mess. I definitely will not be booking again.
This was my second appointment, I only booked because of an amazing first experience with Nicole who unfortunately no longer works here.
I love coming to Nails and the City! Nian is honestly the best nail technician I have ever come across. My nails are always perfect, they stay that way until my next treatment because she always does such a thorough job!
Aside from that, she gives great advice about colour and is just generally lovely to chat to. Cannot recommend this place enough!