The experience was fine but the waxing is not satisfactory unfortunately. There is a lot of hair in one particular area that was jot removed and I am now away and will have to pay someone else to complete
Extremely unprofessional! I booked for myself and my partner and we never received our massages. Before the appointment I received a text messages saying as there was only one girl working they could only offer us back to back massages, not at the same time. I didn’t mind and said this was ok. Once we arrived at the salon I was told that they could not do our massages as the girl working was doing someone’s hair. They asked if we could come back the next day but we could not (we live in London)
Had 11 o’clock appointment and the salon doors were locked from inside. Waited outside for 15 minutes and called several times and then left the place. Such an unprofessional service from the salon. Had to contact customer service for refund