I had Simona (I think that was her name) do my wax for the fist time and after that session I'll be continously requesting her. Everything was done to perfection with minimum pain. She was so lovely and patience, truly one of my best experience when it comes to waxing!
One of the best waxes I've had. The technician was skilled and understanding. The only downside is that they seem to book two appointments for each slot, so that there is a wait ahead of your scheduled time.