The staff was really nice, but the downstairs where the do the waxing is a little run-down. I hadn't had a bikini wax in a long time. I used to get them fairly often when I lived in Boston. The woman who did them in Boston got it done in about 10 minutes which made the pain a lot more bearable. This one took a bit longer which drew the pain out! But overall a reasonably good job for a reasonably good price.
You pay for what you get basically - it's a really basic place with not a lot of focus on great customer service but the hair dressers do know what they're doing. They're quite abrupt and at times may come off as slightly impolite but I ended up with a great haircut at a v cheap price because my hairdresser really understood hair and movement etc
The best wax I have ever had without a doubt. Having paid over £50 in the past for a Hollywood, this has shown me that a cheaper price certainly doesn't make for a 'cheaper quality' wax. This was brilliant, the hot wax meant that you barely felt it, and the staff were all extremely friendly. A great place, will certainly go back next time I am in London! Thanks guys!!