I’m a long time client and used to get a great wax here but I won’t be back because of poor recent experiences. In recent appointments the clinician barely spoke any English and was not able to understand simple instructions related to how I wanted my eyebrows waxed. I like my thicker brows and the technician waxed way more than I asked leaving me unhappy with uneven and thin brows. I’ll be taking my business to a place that has more experienced and English speaking staff.