Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3815 reviews

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Written by our customers, so you know what to expect at each and every venue.
This salon looks amazing and I was really looking forward to my appointment. Unfortunately when I arrived I wasn't even acknowledged by the 2 girls chatting at the desk and just stood around like a lemon for a bit waiting for them to finish chatting. My stylist seemed like a nice guy but was a bit unfriendly at first and I was in and out of the salon in about 40 mins. My mobdeal included a conditioning treatment but I don't think I actually got that and it wasn't referred to. Overall I was a bit disappointed with the experience and felt like they were rushing me out the door. I tried another salon for my colour (again with a deal) and had a really good experience there so I'll be going back there in future and giving Lisa Shepherd a miss.
Bought a Treatwell voucher for Cut, blow dry and conditioning treatment. It was excellent!!! Great value and the stylist was brilliant!! Waiting area has different refreshments available (hot drinks, soft drinks, juice, wine) and you can use salon's laptop while waiting treatment. Would love to go back again. Well worth a visit especially on as part of a deal.
Really lovely staff, extremely friendly and very helpful. The salon was pleasant and very modern. I would definitely go again and would recommend it to others. All in all - excellent value!
Although I had to wait two months before my appointment, it was really great. As soon as my stylist, Tom, saw my hair, he could recognise the problems I have and give advice on the best haircut for me. He also gave me some good practical advice I now follow. All the staff were very friendly, the saloon is situated in the centre and the interior design is very good too. I would highly recommend this hairsaloon.
Had a great experience at Lisa Shepherds.  Was greeted very quickly and was given some advice on what would suit me.  The stylist was quick, and I was very happy with the end result. Only downside I would say is the conditioning treatment wasn't left on as long as I expected it would be.