Judging from my experience this is a great place to go if you want a hair colourist who knows what they're doing but are looking for good value (for London) and are in a hurry. I've read some other comments from people who found the service impersonal, but I didn't find that - Mark (who bleached and toned my hair) was friendly, the self-service refreshment/waiting area was pretty chilled out and I liked the fact that you dry and style your hair yourself.
My haircut is fantastic! The hairdresser really listened to what I wanted and considered the options that would suit me best. We also had a lovely chat and I left feeling great.
The staff were brilliant and I am really happy with the ombré. The only thing I would say is that it is a shame the £85 doesn't include drying. I was sent to the self dry bar where there were some brushes to use but no products. I would have happily paid a bit more to have a blow dry done but at the time of booking I didn't realise that I was paying just for the colour. I would definitely recommend the salon and I will come back next time I need something doing.
Really great experience. I was well looked after and my stylist was really attentive and interpreted what I asked for really well. I'm really impressed with the colour and would recommend Muse to anyone looking for great style at really good value for money.