Muse of London Reviews
24 Mortimer Street, Oxford Street, London, W1T 3JP
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3816 reviews
Nice place, very fast which is a great advantage as I went there during my lunch break. However, as a result the brazilian was not perfect. But it's still a good value for money, especially in London and in this neighborhood!
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Really disappointed with the service, My appointment was delayed by an hour and then when having the treatment I was advised not to have the Gel Manicure. I took this advice understanding I may not get a full refund for that treatment yet may at least receive a manicure as I had paid £19 and not received the service. The whole treatment felt rushed and once I had my acrylic nails removed they were painted and I was left sat uncomfortably balanced on a chair waiting for them to dry. Due to all the acrylic not being removed fully and paint being applied instantly after being filed the paint bubbled when drying and has already come off.I only received the treatment 3 days ago. When leaving the receptionist was confused why I hadn't received a manicure to replace not having the Gel treatment. They also though I needed to pay which I had already done. I was told they would email me yet I have not received one yet. Waste of money and time.
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It's a busy salon in the heart of the city centre. Cannot expect too much from ambience when you pay less than £20 for the pedicure. I was happy with my nails, the polish change on my hands lasted almost a week. Never happened before :)
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