I booked a gel manicure at Muse London. When I came in there was a reception and I was told to go downstairs for nails. The downstairs was rather dark which is a bit unfortunate for manicures, as the colours will look different in daylight. My technician, Carmela was friendly and very helpful with picking colours. Overall my nails came out well, although they could have been neater. For the price this was a great experience!