Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3815 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very efficient. Was in and out within 10mins. Would highly recommend.
Very quick but thorough wax. Friendly beautician. Paid a discounted price, and for the treatment I got, it was really worth it. Only thing was that the type of wax used made the wax more painful than my previous experiences, but apart from that it was great! 5* rating xx
The stylist was really lovely. Patiently listened to what kind of cut I wanted. Did a great job with my hair, it looks so much healthier! Will definitely visit again!
Quick and easy, Holly was very friendly. Will be back again soon.
Me and my friend booked and paid for the same the treatment, but i felt she had a better treatment and experience than me overall. She had a longer and nicer hair wash and Diera the stylist gave a lot of effort and massaged her. Whereas mine was very basic and compared to all other hair washes I got in other place i would say it was nothing special. What also was different was the blow dry, my end result was just like what i would do to myself and not from a salon or professional. it was so flat and nothing special. Another point to note was i asked for 2 inches off but got more than that cut off, this is clearly noted and coming back to work other people did agree she has taken more than 2 inches off. Overall the whole treatement could have been alot better, spending £130 all together and getting my hair pulled with clips throughout the whole process wasn't great, whilst paying 130! As a customer i left the shop feeling abit down so thought i needed to feedback the truth. I felt that my stylist Ellie spent more effort cleaning bowls and sinks then giving me the treatment/service i deserved as a customer. At one point she wrapped my head with a towel for the toner but due to water that kept leaking from my head i rubbed it with the towel she did not nicely tell me try not to, she just said in a tone, do not rub as this takes away the toner and now i need to do it again. Providing a service i would rate her 2/5 and would never ask for her again.
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