Setu was hands down the best waxer ever - she made it as painless as possible and will be requesting her time and time again - I hope she never leaves!
I booked 09:30 but salon opened at 10:00 (bank holiday), which is unacceptable. I then waited for wax to heat. The room was unclean, staff were arguing, and hygiene was poor (a dropped glove was reused). Wax quality was low and petroleum jelly used after. The service was rushed, uncomfortable, and incomplete. I request a full refund.