Cristina found all my knots and produced a very relaxing massage. A couple of things.. The fact that 3 or 4 times someone opened the door to the treatment room and that twice someone used the bathroom twice and felt it right next to my ear. Nothing I can do but maybe a bit of thought could go into where customers are guided to the 2 toilets esp for masssge treatments are going on. Music was also weird as wasn't sure if it was the music or traffic noise outside that intruded. Final thing was it felt bit weird that massage finished at shoulders and without finishing with final finishing touches. I had asked to exclude hair massage so perhaps that was the finishing touch. Overall though a lovely massage with appropriate depth of pressure.