Staff at the door was friendly, the girl that did my waxing was nice, very quiet, which is fine but then would be nice if there was some spa music in the background to replace the awkward silence. A few moments when the therapist didn't quite grab the wax properly and it was a little uncomfortable. Also the room is small so would be nice if the therapist left the room for you to change. Noticed wax sticks being dipped into the wax over and over (therefore makes me a little uncomfortable for cleanliness) Overall okay experience
The staff are professional and friendly, and are very good at making the wax as painless as possible. The service is very smooth and efficient, making the whole experience highly recommended.