I have been going here regularly for 2 years and always had an amazing experience but I was left very dissapointed during my last appointment. I booked for 6.15pm so that I could make it after work which I have done so many times and was told I could only have shellac or walk home in the flip flops in the rain, I was not allowed to reschedule. I waited for 35 mins after this with my feet soaking in cold water, and my nails are already chipped and I am sick now. Really upsetting experience