I had a booked appt at 12.15 with Augusta. I arrived at 12.10, and she had just started with another customer, so i was kept waiting for 45 minutes. Augusta was very abrupt and quite rough, especially cutting my cuticles. She also took 2 phone calls while doing my nails. She wasn't at all friendly or welcoming. My nails were ok, but after about 4 days, they looked in need of an infill again. I definitely won't go back, and definitely don't recommend it at all.