When I arrived at the spa, I was told my therapist had called in sick but perhaps another person could do my facial. There was some confusion for 30 minutes but then another therapist came free. She was very nice but was obviously not prepared for me so it felt rather disorganised and rushed.
I think having a full time receptionist or manager would help. Another client told me that there’s often confusion about bookings.
I was recommended by a friend to go here for a deep tissue massage. It was great! I had Privilege and she was so professional, my back felt much better immediately. My partner had Feliz and as it was the first massage she went more gentle. They listen and did an amazing service.
10/10