It was a horrible experience. There was zero communication, and did not feel comfortable. This was my first massage and it hurt so bad. They did not ask me for preference in pressure of where to focus. I booked a deep massage and got what felt like a sports massage. The reception was not welcoming, and I paid extra for sauna and steam room and had to ask for a towel and directions where to go.
Incredible massage! The masseuse was super receptive to feedback re: pressure etc. and we quickly arrived at something that worked well for me. I appreciated her attentiveness and check-ins, as it was my first time there. Left feeling deeply relaxed.