Upon entry there was nobody to greet us at the front.People who checked us in were nice but unprofessional,waited in the cold gym waiting area downstairs from the spa, view was stored crap under stairs. Collected us on time. I used a toilet and saw fully naked old lady in changing room! Gym clothes girl, is a massuse? wasn't a proper deep tissue. My partner had a great massage and she was actually dressed like a massuse. The room was ICY cold, rubbish cd player. So not v.relaxing o MY Bday! 👍.