Anita was very friendly and professional - she really went the extra mile, giving me a soothing head massage and frequently checking that I was okay. It was my first lash lift and my lashes are very thick so she took extra time to ensure a better lift. The results were beautiful. The space is a rental beauty space in a building with many other businesses so there is some noise from outside and other rooms and it's not the most relaxing but she played spa music which helped. Will be back!!