I have left with the most meticulous mani and pedi I have had in ages. It looks like I've paid twice what I did for the quality - not a brush stroke, or pooling of polish in sight. Little Minx is a bit down at heel, but friendly and over all, they are perfectionists with their nail polish brushes. At the end of the day that is all I care about. If you want a luxury spa this isn't for you, but you want a mani that looks west end then I can't recommend them enough.