Therapist was nice and there was music which helped but when I checked after the wax there was still a lot of hair that didn't come out (they were fine hairs, but still!) Also was not told that I needed to pay an extra £3 for hot wax until I got there.
I booked this appt near my office, instead of my usual place near home. Now, I'm hooked. The aesthetician, Wafa, is a lovely girl. Very quick, professional, and efficient. She did a great job. I'll definitely be back.