Although we started late, Michelle did a great job! As pain-free as it could've been, very knowledgeable about the technique. Shame they don't do a loyalty card/offer or I'd certainly be back.
I had a Brazilian hot wax, which was a pretty good experience. They used strip wax on the least sensitive top areas, which, whilst not terribly painful, wasn't what I expected when paying for a hot wax. The wax is lasting well and she was very thorough and fairly quick. I really appreciated how she talked me through the procedure before-hand and was respectful and easy to feel relaxed around - which is important when you're not wearing any knickers!
The location's really convenient for people who work near Holborn - just on Leather Lane and open til 9 in the evening, so great for being able to head there at lunchtime or in between work and going out. Karolina did a very speedy and good polish change.