The therapist did a very good job - it's just the overall experience that is not nice at all. Too many people crammed in, awful smell, person who greeted me at the door was abrupt, my session started 10 minutes late, my therapist kept checking her schedule and organising other clients by shouting over my head to a colleague. One other lady mentioned that her therapist had done a poor job on her nails and also cut her. So a bit hit and miss