The bikini wax I got was fine. Missed spots and didn't get any further neatening/a trim ( I have gotten this with other waxes as a implied part of the package but its possible this isn't standard). Overall it felt a bit rushed. I had 10 mins to spare in my allotted time and was kind rushed to change without checking the results. But overall experience was ok, felt like I was in a wax factory. But at the end of the day the job got done.
Theodore was excellent and gave me a pain-free and quick wax - I definitely hope to get her again! However the receptionist would not give me a new loyalty card to stamp (I forgot my original card as I had left it in my bag at work). I found this to be very unfair considering I have come to this place for years!!