The lady who was taking care of me was really nice and she understood very well what I wanted but the place wasn’t great. The whole experience was ok but not amazing. I didn’t have a proper blow dryand I after she didn’t put any product on my hair (only a heat protectant before dry my hair). I didn’t feel “treated” but I can’t complain because the price was really good and they didn’t charge me more because I have long hair. Overall I would give them a 4 but I will try someone else in the future.