The woman that did the massage was really lovely and made me feel comfortable. This was my second visit to the salon, it's pretty and clean. Happy with my purchase and will be going again :)
A good brazillian wax - would happily go back to Zara. I was called on the day of the appointment to confirm the time, which the salon thought as 6pm though it was 6.40pm, which they honoured though I did wonder if they just wanted me to come earlier (which I couldn't due to work commitments). Perhaps could just improve the telephone manner but the wax was good!