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Venue rating

4.3

309 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Luca Salon London
Luca Salon London
107 Chamberlayne Road,
Kensal Rise, London, NW10 3NS
United Kingdom

Hair Salon

Luca Salon London
107 Chamberlayne Road,
Kensal Rise, London, NW10 3NS
United Kingdom

Opening hours

Mon - Fri 9:30 am - 7:00 pm
Sat 9:00 am - 6:00 pm
Sun 11:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Luca Salon London part of Redken Stockist   Off-peak
This venue offers discounts on off-peak appointments.

At Luca Salon London, we offer 20 years of creative hairdressing experience from a range of salons including Toni & Guy, RUSH and Vidal Sassoon.

We pride ourselves on our friendly team, expertise and use of only the best quality products.

We offer a range of treatments including laser hair removal, hair extensions, waxing, spray tanning, threading, nail treatments, eye treatments, body treatments, massages and much more.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 309 reviews

5 stars 151
4 stars 103
3 stars 35
2 stars 11
1 star 9
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Cryolipolysis (4)
  • Face
  • Beauty Treatments (3)
  • Eyebrow and Eyelash Treatments (2)
  • Facials (9)
  • Hair
  • Blow Dry (74)
  • Brazilian Blow Dry Keratin Treatment (19)
  • Hair Colouring and Highlights Treatments (36)
  • Hair Conditioning and Scalp Treatments (6)
  • Hair Consulting (1)
  • Haircuts and Hairdressing (133)
  • Straighteners (5)
  • Hair removal
  • Brazilian Waxing (25)
  • Hollywood Waxing (36)
  • Laser Hair Removal (1)
  • Waxing (26)
  • Massage
  • Indian Head Massage (12)
  • Swedish Massage (26)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (9)
  • Manicure (26)
  • Pedicure (3)
  • Two Week Manicure (2)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 2 days ago
Had a fabulous pampering half day at this salon: half head highlights, cut and blowdry, shellac manicure and a facial! Highly recommended - will be back,

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Verified review Visited February 2016
Posted 2 days ago
I had a facial and massage with Iman last Tuesday. All the staff were really polite and welcoming. My treatments were HEAVEN and I didn't want it to end - 10/10

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Verified review Visited February 2016
Posted 3 days ago
i arrived a bit late but staff was very understanding and they accomodate me .Gita was super she explained me what the treatment was about and she suggested other one than can help me too.I felt comfortable i am waiting to see results after the treatment but i think i must wait a little more to see results.

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Verified review Visited January 2016
Posted 5 days ago
I had a Ultrasound Cavitation (35 mins) and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 6 days ago
Miki was a great hairdresser. I showed her a picture of what I wanted and got exactly that!
Highly recommend.

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Verified review Visited January 2016
Posted 1 week ago
Friendly, chatty staff, good advice and consultation on hair colour, really pleased with the end result. Would go back!

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Verified review Visited January 2016
Posted 1 week ago
Excellent haircut by Max and a lovely modern blow dry too. Also, the best and longest head massage during the hairwash I've ever had in a salon from a guy there - don't know his name, but it was worth it just for the head massage!

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Verified review Visited January 2016
Posted 1 week ago
All in all I'm happy with my manicure and the experience was pleasant enough. The manicurist was really nice, friendly and attentive, however her English wasn't that good, so it was a little hard for her to understand the issue I was having with the Nail varnish, luckily the manager was on hand to help her out. The one issue I feel that should be addressed is the cleanliness, the top of the nail drying machine was very filthy, covered in dust, hairs etc and as you have your nails done you are inevitably keep looking at it, quite off putting.

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Verified review Visited January 2016
Posted 2 weeks ago
Veeeery kind staff, felt like home but still very professional, was treated like a queen. Good job !

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Posted 4 weeks ago
I had a dermaolgica facial and Swedish massage by Hannah and was really happy with the results. Great value at a lovely local salon - would definitely come back!

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Verified review Visited January 2016
Posted 1 month ago
Nice venue and easy to get to. The treatment room was in the back of a salon. Zahra who did the treatment was warm and friendly. Haven't seen any results yet for the treatment, I hope to see a difference soon.

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Verified review Visited January 2016
Posted 1 month ago
My gel manicure was a very disappointing experience from the time I entered the salon. The staff is quite grumpy and unfriendly, so I couldn't even explain what I wanted. It got worse when I saw that the tools she was using looked dirty. Also be aware that you will be charged for shellac removal,

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Comments

1 month ago
Hi! sorry for your experience in our salon.
Usually we charge £5 for Shellac removal, even more if it is acrylic gel. beautician spend 45 Min to just remove the gel of your nails, £5 charge is just fair amount.
Our staff are always happy and very friendly,and the beautician does speak basic English.
Tools we sterilise ALWAYS after each client. When you left nails were looking very good.
Luca salon manager.

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1 month ago
I completely understand you are not happy with my review, I have never given anyone on Wahanda less than 4-5 stars, so please don't think it's malicious, the review system is in place for a reason.
My nails were not looking that great, I have had shellac done ever 2 weeks for the last 3 years, so I can honestly say they weren't looking good at all and I am going to have them redone this weekend.
I have no problem with paying for removal, but this should be mentioned when booking. The beautician did not spend 45 minutes removing the gel, she spent about 20, and that is odd and it never takes that long in other salons.
I personally also think that your tone is very unprofessional and unapologetic, and what a coincidence that the review below mine says the same thing!
Good luck in the future.

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Verified review Visited December 2015
Posted 1 month ago
The staff didn't have my booking and the owner was rather rude. The room was freezing, massage table was too small and not properly covered so I was laying on cold plastic and when I turned over onto my back I had to rest my head on the face thingie. Felt the masseuse wasn't really experienced and just sort of winged it. Then as I was leaving she just rearranged the same towels I had been laying on presumably for the next customer!

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Comments

1 month ago
Hi!
We thoroughly apologize for your experience in our salon.
Sometimes system does not show some bookings, therefore we have extra therapist to cover any case. When owner were talking to you, he didn't mean to be rude, he was doing his haircut and welcome you to wait couple minutes where therapist prepared room for you. Room preparation includes heating up the room and making sure all necessaries for treatment is handy. Our couch is standard size.
Usually our salon routine includes room cleaning and tiding with another salon staff after client leaves.
Kind Regards,
Luca salon manager.

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Verified review Visited December 2015
Posted 1 month ago
Lovely hairdresser and great haircut. Would definitely go again!

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Verified review Visited December 2015
Posted 1 month ago
So I had a hair coloring by Elisabetha and I was very happy about it ! I hope she wrote down what she did cause I will really want to do it again !

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Verified review Visited December 2015
Posted 2 months ago
I had a Swedish Massage and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 2 months ago
I took advantage of an off-peak price, plus an introductory £10 voucher from Wahanda, to book this haircut. Overall, it was very average, with some alarming aspects. My hair was washed with nice organic Aveda products, and the head massage was perfectly adequate. The haircut overall was skilfully done, but there were several alarming moments throughout; the hairdresser took 15 attempts to find my parting, almost cut me in a blunt fringe, and did not understand correctly the length or style that I was asking for. My haircut is fine, and will grow out nicely, but ultimately is not the haircut that I requested. The blow-dry was lacklustre and again, not what I asked for; I did not receive the Keratin treatment.
The hairdresser worked very messily (I left the salon covered in hair, and had to put my clothes in the wash). The majority of the staff speak remarkably poor English, which is terrifying when you are requesting a haircut.
I will definitely not be returning, as the haircut was barely worth the off-peak price, let alone the full £55 for a returning customer.

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Verified review Visited November 2015
Posted 2 months ago
It was ok, shame it wasn't done by the lady who usually gives massages tho.

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Verified review Visited November 2015
Posted 2 months ago
Lovely place and staff, excellent treatments

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Verified review Visited November 2015
Posted 2 months ago
I had a Cryogenic Lipolysis/ Fat Freezing Treatment and have awarded it 4 stars.

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