Luca Salon London Reviews

107 Chamberlayne Road, Kensal Rise, London, NW10 3NS

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Reviews are written by customers after their visit.

4.5
792 reviews

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Written by our customers, so you know what to expect at each and every venue.
I feel bad leaving this review, as my waxer was very lovely and I'd recommend going in for a different treatment, but unfortunately, I didn't have a very positive waxing experience. First of all, there were no baby wipes for a last minute clean up before getting started, which for a paranoid person like myself, always makes me anxious. When she put on cream/lotion to protect the area before waxing, she put it in a very sensitive area, which stung. The wax itself wasn't particularly efficient; it felt very excruciating waiting for only one small section to harden before it got pulled off (compared to many others, where they do multiple sections at once, so that by the time they've finished applying it elsewhere they can pull off the first one.) She didn't seem very confident with the hard wax at all with the majority being done with stips instead. It felt a massively long 30 minutes and there are still quite a few hairs that I'm going to have to tweeze at home. Maybe it was just an off day but I don't think I'll be going back.
Lovely staff and very approachable. Quick haircut and good blow dry
The experience was pretty good but the hot wax at one point was very hot and burnt! She was very apologetic and no damage done. Very nice lady
Lovely salon with great staff. Treatment was excellent. Treatment room clean and relaxing. Would recommend highly. Best prices I have found. Will be going back soon
I got an intimate wax with Zara. She was very nice and it was really quick and she makes you feel comfortable. I will definitely be going back for waxing and other services. It's a very comfortable place as well.
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