The salon was very accommodating when the stylist I was booked in was ill. They contacted me and offered me an appointment on another day or with a different stylist. Jessica is the best hairdresser I have been to in a long time. She was friendly and professional. She offered great advice and tips. The salon has great decor, is tidy and clean and there is a variety of drinks available. I will definitely go back. Thank you to Jessica and the Louise Woods salon.