London Ladies Hair & Beauty Clinic Reviews

98 Goldhawk Road, London, W12 8HD

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Reviews are written by customers after their visit.

4.3
1752 reviews

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Written by our customers, so you know what to expect at each and every venue.
I came in here this past weekend (May 2015) with the hope of freshening up my hair as I hadn't been to the hairdresser in ages. I have long thick hair in very good condition. I was told if I came in they would give me a great deal and was quoted a very reasonable price. When I turned up they didn't even seem to know I was coming and actually had to call the manager to come in. They also had no knowledge of the deal I was quoted and tried to tell me it was going to be more. I said that I wasn't prepared to pay more and was happy just to do the cut instead but they guaranteed me they would make me happy and it was ok. While waiting for the manager a junior staff member started to cut my hair. She kept asking me every 5 minutes if it was ok to cut although I had already explained what I wanted (which was a layered cut and ombre) but she did not seem at all confident and the salon itself didn’t even seem to understand what am ombre colour was. I was starting to lose confidence but thought I would give them a chance as I’m not the professional however I soon came to realise I probably could have done a better job myself. The cut was the first bad aspect. What was supposed to be a nicely layered style around the front turned into a staggered choppy cut that was looked clearly hacked at. When I questioned them they said it was because I parted my hair to the side so had too much hair. I hardly think its my fault and I have never had an issue with hairdressers being able to layer my hair in the past. I have long straight hair, its not that hard. They tried to fix it but it just got worse. I actually had to ask them to stop cutting. The colour was also not a nice blended gradual ombre but clearly a dip dye where a line between the darker and light colour could clearly be seen as a straight line. But even the darker colour on the top of my hair was patchy where they had clearly missed parts of my hair and when lifting my hair up underneath there are also bits where no lighter colour can be seen. While the staff members were nice and friendly they really did not do a good job. The cut, the colour and everything about the experience was horrible. Most people that have seen my hair since are shocked I even paid for it. Im not usually one to write reviews but honestly my hair looks terrible and now I’m stuck with it for ages until it grows out enough or until I have enough money to go to a decent quality, reputable place to get it fixed.
Went for hollywood wax - completely disappointed. I felt like a lady was in a rush for train. Left so much hair there and also wax all over my lower body.
The masseuse was excellent; very friendly and relaxing. The massage was really good too and you had the feeling that she new exactly how to make you feel from many years of massage experience.
This salon in Hammersmith was friendly and efficient. I arrived slightly early and they saw me straight away and the waxing was quick and pretty good.
I've been for a few eyebrow tintings in various places and have never been too pleased but this one was excellent. I'd been regrowing my eyebrows after over plucking and had some blonde hairs that needed tinting to help with the shape. I didn't even have to tell the lady this- she did the shape perfectly. Very quick, clean environment and lovely staff. Highly recommend.