London Ladies Hair & Beauty Clinic Reviews

98 Goldhawk Road, London, W12 8HD

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Reviews are written by customers after their visit.

4.3
1844 reviews

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Written by our customers, so you know what to expect at each and every venue.
Sadly I was really disappointed with my massage. The treatment couch was dirty, fresh wax was stuck on the towel that I had to lie on and the room was cold and dirty. My masseuse seemed to be very inexperienced - her massage did not flow and she had nails that kept digging in to me. It was an un-pleasurable 1 hour! I expressed my disappointment and the lady in charge suggested I came back and saw an "expert" next time. I did that and my second experience was even worse! I would not go here again.
If you're planning to book an appointment at this salon, I recommend that you pay online as the price quoted by the staff was higher than what is stated online. The lady I spoke to while trying to get directions to the salon wasn't very helpful and was slightly rude. Also, while threading my face, the lady kept talking to other staff, which isn't very professional, in my opinion. The job could have been done faster if she hadn't done so. Otherwise, the threading itself was fine. Honestly won't return if it weren't for the affordable price.
My friend and I went here to have a back massage, facial, eyelash and eyebrow tints. We really liked the friendly and accommodating girls. Sara gave me a very good facial and massage - she also tinted my eyelashes. She then had to see another client so another lovely girl tidied my eyebrows and gave them a tint. I am delighted with my experience and so is my friend. We are going back.
I had to wait 35 minutes post my appointment time while the one staff member slowly did nails and chatted to a previous customer. She seemed totally unclear about my appointment. Then when we finally got started i asked for a straight inch off the back of my hair and layers in the front fringe only, same as current style. She ignored this request completely and had cut really short layers through the side of my hair, before i realised what was happening, ie about 4 inches off to make long hair almost shoulder length. When i protested she picked up varying lengths of hair from the floor 1 - 4 inches, telling me they were all only one inch off! Her English was poor, but good enough to understand my extreme dissatisfaction and my original request i think. She persisted in pretending she had only cut one inch, as requested. Salon is also depressing, run down, looks a bit dirty and an all round horrible experience. I would never go there again.
Excellent shellac pedicure job done by Farrah - will definitely go back and get it done again.