Worst waxing I have ever had. The wax in the roller kept getting stuck, was really sticky and clumpy and uncomfortable as it was being applied. Towards the end of the wax the therapist changed the roller to a new one which was far too hot and painful do I asked the therapist to stop waxing me. When I got up from the bed my legs were covered in large clumps of wax and bits of paper from the hygiene cover on the bed, the therapist proceeded to try and pick the wax off my legs with her fingernails - she had no gloves on and this is a totally inappropriate and unhygienic method of removing wax, I asked her to stop doing this but her English was very limited and Im not sure she understood why I wanted her to stop! Will definitely not be back.
This was my very first time having a Brazilian blow dry Keratin treatment. And I am so happy I went there and had it done. Farah did an amazing job. Everyone at work kept telling how great I look. Thank you Farah. I will return and also brings friends .
Jila was very sweet and kind throughout my treatment session with her and did a great job. Her personal approach was great and I would return because of it. Thank you Jila again for providing such a good-value service!
so incredibly disappointed. i had asked to have my gel powder nails removed - i was very surprised when they wrapped them in foil as this has never been done in all my experience of having them applied. i expressed concern but the friendly women reassured me. 45 mns later, bits of cotton were still stuck to my nails while they attempted to use an electric file to remove them. this was very painful - and although they persevered, they ultimately failed, leaving me with raw nails and bits of gel powder still stuck to them.
to add insult to injury, they still charged me the £10 and said next time they would have to adjust their prices to reflect the amount of time taken for the job - despite a) them not having done an adequate job and b) this ordinarily being a 15 mn process in other venues. the icing on the cake was when they told me i should consider not applying the gel powder again!
on the plus, they did a good job on the haircut and blowdry - however sadly this is not enough to make me go back.