Venue reviews

4.2
80 reviews
Ambience
Cleanliness
Spa Facilities
Staff
Value
Friendly staff excellent food, good spa facilities
jon
10 days ago
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relaxing
Anonymous
a month ago
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Went to London Beach for Sunday Spa break, few weeks ago as a surprise for my wife for our anniversary. Firstly, getting to the hotel if you don't drive, the nearest station is Headcorn, but the cab office at the station doesn't have available cabs, so you have to phone a number outside cab office, but they have very few cabs and could have to wait up to an hour. It also cost around £25 to get to the hotel. Facilities at the spa were very good and the hydrotherapy pool was really nice. If you go on a Sunday spa break be aware as the spa closes at 7pm, not as late as the weekday, The staff were okay, Tomaz the duty manager made an effort, the dinner was okay, nothing too great. Very very particular the golf members tend to look down at you, and they're a bit over-zealous in things like no being able to smoke on the balcony, and very quick to bring up or address things like a few marks in the bathroom from splashed colored shampoo. And in particular Janet the receptionist extremely snooty, really made us feel we shouldn't be there and generally all about their members, and very protective of their interests rather than normal people who might not be able to afford that much especially as just an inquiry regarding the amount it costs in a can to get there, literally implied to us well if you can't afford it why did you come to a place like this. This is particularly rude and unappreciative of all the guests rather than their select members who can probably afford more. So, if you left the room or bathroom, spa area possibly forgot to place robe in the the bin, that caused a major up-roar and in no uncertain terms made to feel unwanted and ask you repeatedly when are you going? Its surely the job of the staff to treat all customers the same whatever the case and respect them. Big deal if the staff have to do something so horrifying than their jobs, not making them feel small and inferior! It was a nice relaxed setting, but because the way Janet treated us, spoilt our break and left us not feeling relaxed and worse than we arrived. Really upset and deflated at how we were treated, hope others are not made to feel like this??
Fizzy12
a year ago
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Really lovely break in relaxed informal surroundings. Staff friendly & welcoming, spa was superb & food very good. Decor could probably do with a little updating for my taste & more signage to spa but rooms large & clean & great views!
Rachel
a year ago
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😕
Mark
2 years ago
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About

London Beach Country Hotel and Spa
London Beach Country Hotel
Ashford Road
Tenterden
Ashford
TN30 6HX

The London Beach Country Hotel has a magnificent Health Club and Spa with expert beauticians to pamper you and all the latest treatments available. It also has its own Golf Club.

The hotel offers affordable luxury. It is situated just two minutes from the historic market town of Tenterden and 20 minutes from Ashford International Station, within easy reach of the M 20 motorway and the channel ports.

Feeling stressed? Come and enjoy a Spa Day, relax in the hydrotherapy pool, swim in the beautiful infinity swimming pool and unwind in the steam or sauna rooms. Book treatments with our expert beauty therapists and truly pamper yourself.

As Tenterden's premier hotel it offers outstanding facilities including spacious bedrooms with private balconies and free wireless Internet access. The hotel's restaurants offer a wide choice of menus catered by our award-winning chefs. Whether your stay is for business or pleasure our friendly staff will meet your every need.

Monday
9:00 AM6:00 PM
Tuesday
9:00 AM6:00 PM
Wednesday
9:00 AM6:00 PM
Thursday
9:00 AM6:00 PM
Friday
9:00 AM6:00 PM
Saturday
9:00 AM6:00 PM
Sunday
9:00 AM6:00 PM