I asked for blond Balayage highlights. I am a natural brunette and had previously had this done at the salon in the past. I spent £130 plus was recommended to get an extra toner for £30 which I went for. The colour looked exactly the same as when I walked in. To make matters worse, the receptionist then tried to charge me an extra £100. I ended up being charged £60 extra for the toner. Barely got a hair cut, just a trim with some feathering at the front. Won't be going back again.
Leticha is an absolute gem and incredible tech. I look forward to my appts because she is just so lovely. Her attention to detail and talent has me admiring my nails for days. Never going to anyone else. Thank you, Leticha! You’re a star. ⭐️💛