Live True London Soho Reviews

173 Wardour Street, Soho, London, W1F 8WT

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Reviews are written by customers after their visit.

4.6
3483 reviews

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Written by our customers, so you know what to expect at each and every venue.
Ciprian was absolutely great! He listened carefully and explained the process to me thoroughly, my hair looks great and exactly how I wanted it to be, the haircut and the Brazilian blowdry results are amazing! I have naturally curly/thick hair and I’ve tried many salons in the past where the Brazilian blowdry was never enough for my hair pattern, but Ciprian totally changed the game and it’s so refreshing to have found somebody that can take care of thicker hair! Thank you so much I will be back!
I have booked a Glossing appointment and paid for it £36, I came all the way to the city centre to find out that I will be charged £360 instead. I had to cancel right away as it's just a toner, not even proper colouring. I find it ridiculous to charge 10x more... It ruined my day.
I arrived early to my appointment and was greeted straight away. When it came to the first stylist, he said I’d need to pay an extra £50 due to my thick, long curly hair. When booking, there is only one fixed price for a blow dry and the guy said it’s up to the salon to decide if they will want to charge you more. However, Natalie kindly accepted to do my hair and was friendly and nice about what had happened. She did it quickly and the result was great. She made my experience so much better!
They charge £20 extra on the top of the offer because I arrived 15 min late, when I called them and said it was ok. After waiting in there for 10 min the receptionist came and said that my stylist was with another client as I had been late( how she could be with other client when she booked me for 1h?), so the other stylist was charging £20 extra. Then I said I wanted my hair over my shoulder but she went further up,so it’s a bit short now,however she was nice.
My stylist, Victoria, was both kind and professional. She was very pleasant to talk to - not only about my haircut - and extremely efficient and capable. I shall come back!