Umut was wonderful every step of the way! He paid such attention to detail, he was very welcoming and I was thrilled with the results! I will be definitely going back!
Thank you Umut for all your care and for the amazing hair! See you soon!
I got there at 9am for my appointment and sat down, not acknowledged my receptionist for ten mins she was more interested in her mobile phone and at 9.55am my stylist was still not there. I wasn’t offered a coffee or looked after at all, just had to wait til she turned up, her other appointments were arriving,So finally the stylist turns up,It’s was a rush, hatchet job and my hair is just a mess & costumer service has completely ignored all my emails and messenger. Be very wary of this place!
I have previously had good experiences here, but this time my stylist barely spoke to me. He did not consult me before washing my hair, only once wet. He didn’t ask where I parted my hair or part it before cutting. The cut made me feel anxious for the whole time as it felt haphazard. No product was applied to my hair, even before applying heat. I asked for a curly blow dry and he did a rough and then curled with straighteners, I could see steam coming off my hair which seemed damaging.
Really disappointed with my haircut I’ve gone a few times and never had a problem until now. The haircut I got isn’t bad but it’s just not what I wanted. When I showed the stylist a picture she barely looked at it. While cutting my hair (wet) I asked if she could go shorter, she said it would bounce up when dry, I said okay well can we cut more when it’s dry, she didn’t. She didn’t cut my fringe the way I asked. She blow dried my hair didn’t straighten took the cape off and said we were done.
I had an appointment with Leni. She was great. She took my ideas and made them work in a way that would suit me. She really listened, but was also good at explaining what she would do and why. I was really pleased with the result!