Rui was honestly so delightful. He took time to talk to me about what I wanted and was very thorough. He is funny too. Had a great experience. Will definitely be coming here again.
If I could give 0 stars I would. I’ve had a Brazilian blow dry many times before which have worked wonderfully however, this treatment has not worked AT ALL. I’ve been in contact with the salon for months to get a refund, going back and forth with emails, consultations etc and they REFUSE to give me a refund despite the treatment being completely useless. At such a high price I expected better. AVOID THIS SALON AT ALL COSTS!
The salon was very busy and running a little late, there was also hair everywhere that hadn’t been cleaned up. However, the consultation I received for my haircut was great and the cut itself was quick and exactly what I wanted.
Very poor! The stylist (Freddie) did not listen to me throughout the entire treatment and did not seem to understand my hair type at all. I have normally had a great experience with this salon, so this is very disappointing. I initially asked for an ash brown tint, however he decided to dye my hair a very red brown. The way the layers were cut in my hair did not suit the natural wave and now looks very triangular. I complained and went back to the salon to get the colour 'corrected' and received an even poorer service. The staff or stylist did not know why I was there, intact the stylist did not remember me!! After getting past this awkwardness I left the salon with my head covered in dye and my hair still v red in tone and now too dark. The stylist did not know how to do a wavy blow-dry and constantly got the brush stuck.