Leni was great, loved my haircut and she gave me great advice on colouring for my next appointment. I’ll definitely be rebooking! It redeemed my opinion of Live True after a not so good experience beforehand!
Great colour but the salon needs to rethink their pricing policies.
I have fine, shoulder length hair. However, at the start of my appointment, I was told that on top of paying for a full head of highlights and toner, I may be charged £20 extra for every bowl of colour they mix up. I’ve been getting highlights for 12 years (3 of them at Live True) and have never been charged extra when more bleach needs to be mixed up. The quoted price for a full head of highlights usually means it will cover the full head of highlights. This sneaky policy is not detailed on their price list.
Given that my highlight appointment was only a root touch up, I dread to think what extras the salon charges for a full length set of highlights.
If I could leave this rude stylist a zero I would. Refused to cut my hair after I queried why he panned to do- a straight end cut - I have curly wavy hair: he didn’t bother to look at it before it was washed (worst wash ever)
Ended up having to complain to manger whilst stood there with soaking wet hair in a cold salon. Awful.
Redeemed by the lovely Abby. Who did a great cut
I won’t be back and I would never let his man cut my hair.