I was unable to have my highlights done and the salon said they would process a refund with treatwell. It has been 3 weeks and I still have not received my refund, despite also reaching out to treatwell numerous times. I appreciate it might not be the salons fault but I would really like my refund and am hoping this prompts something to happen to make it possible.
Rui was honestly so delightful. He took time to talk to me about what I wanted and was very thorough. He is funny too. Had a great experience. Will definitely be coming here again.
If I could give 0 stars I would. I’ve had a Brazilian blow dry many times before which have worked wonderfully however, this treatment has not worked AT ALL. I’ve been in contact with the salon for months to get a refund, going back and forth with emails, consultations etc and they REFUSE to give me a refund despite the treatment being completely useless. At such a high price I expected better. AVOID THIS SALON AT ALL COSTS!
The salon was very busy and running a little late, there was also hair everywhere that hadn’t been cleaned up. However, the consultation I received for my haircut was great and the cut itself was quick and exactly what I wanted.