I was not very impressed initially as the salon called me on the day of my appointment to cancel as I hadn't had my skin test. Noone had tried to contact me to arrange this so having to reschedule my appointment was a big inconvenience.
While I am now reasonably happy with how my hair has turned out, I do think the service was very expensive when I only had my roots done. The salon was very shortstaffed as the staff repeatedly said, though they were lovely and chatty.