Live True London - Brixton Reviews
376 Brixton Road, Brixton, London, SW9 7AW
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6866 reviews
Very happy with my haircut and how knowledgeable Kieran was about looking after curly hair!
Ladies' Haircuts
Verified review
I won't return to Live True after my last visit. I have been visiting Younes for years and he's amazing. However, because of a scheduling clash my appointment was moved to Danny. Danny cut my hair and presented it to me as finished. I asked whether he could trim the fringe as he had not cut it. He didn't ask me what length I wanted it, and instead took the scissors and cut it very short. He cut it in a way that I didn't like, and didn't suit me. I asked him whether he could use the hairdryer to reshape it so that the short length wasn't so apparent. He did, but it still sat badly. I asked whether he could use the straighteners on it instead. He kept saying 'I only cut a little bit off' as if I was in the wrong, instead responding to my requests to try and make it look better. In the end, I said to him that I thought the fringe looked horrible. At this point Danny just said 'Oh, whatever' in a really sarcastic way and took a step back, crossing him arms and looking at me as if to say 'I don't care'. I was so shocked and upset by this reaction, and the fact that he was refusing to help me, I left before I burst into tears. Such an awful way to speak to a client and goes against every other experience I've had with Younes
Ladies' Haircuts
Verified review
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