Lily Salon Hair & Beauty Reviews
1-2 Whitchurch Lane, Edgware, Middlesex, London, HA8 6JZ
Check availability and book onlineReviews are written by customers after their visit.
146 reviews
I received a call a few hours before my appointment asking me to re-schedule as they were understaffed due to illness on the day. As I had an event to go to that evening, I couldn't re-schedule. I arrived at my appointment and they were very apologetic about the 45 minute wait I sat through, but I understood that it wasn't their fault.
The conditioning treatment was great - my hair felt really soft afterwards.
The haircut was very fast and I thought it looked nice.
The only thing that lets this place down is the lack of transparency. On treatwell it said 'wash, haircut, blow-dry and conditioning treatment for long hair' - I paid extra on treatwell for long hair but then when I arrived at lily's salon, they said I had to pay extra for blow drying my hair curly rather than straight! Firstly, I have never been to a salon that has charged extra for a different style of blow dry. Secondly, they said it would be £10 extra, but they would give it to me for £5 this time due to me waiting long for my appointment.
Although the blow-dry was of a great standard, it did leave me feeling a little upset as I paid more than what was in my budget. There was no indication of this on the treatwell website. I went on Lily's website when I got home to check and it seems even on their own website, there is no indication that you pay extra for longer hair or for a curly blow-dry! I really suggest you are completely transparent with your pricing because you are a great hairdresser and it would be a shame to upset customers by asking for more money than they thought they would be paying.
Styled by Lily teams•
Ladies' HaircutsShow all…
Good quick service, didn't over thread my eyebrows and listen to what I wanted.
Treatment by Lily teams•Facial Threading
Perfect shellac manicure & shellac on toes
Treatment by Lily teams•Gel Nails Manicure
Excellent value for money
staff very friendly and efficient
easy access and parking nearby would recommend.
Treatment by Lily teams•
Gel Nails ManicureShow all…
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