Lilly's Nails - Hammersmith Reviews

224 King Street, Hammersmith, London, W6 0RA

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Reviews are written by customers after their visit.

4.7
4637 reviews

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Written by our customers, so you know what to expect at each and every venue.
Really good and very relaxing, will be back soon.
perfect!
Great service and beautiful nails! Would highly recommend for acrylics with Shellac.
I have been coming here regularly for over a year now but I'm afraid to say I might not be coming back for a while. The level of service you get depends on who does your treatments. They seem to have a lot of new staff and they rush your treatments. My pedicure was rough, I even bled. I paid extra for a different polish design but it wasn't done like how I usually get it done. They also missed out the stone massage part of the pedicure and I wasn't even offered a drink during the 1.5 hours I was there. Yet the people next to me were offered drinks and had the stone massage included in their pedicure. It's very disappointing to have a different level of service than other people and doesn't make you feel valued as a customer
After not being happy with my past nail extensions from another salon I thought I would try Lilly’s. Very very happy with them. Staff were great, My appointment was on time, I was offered complimentary coffee on arrival, they were patient whilst I picked a few different colours to try and overall a quite clean and tidy salon. 5 stars!