Marlita gave me a big welcome. She remembered me from my first visit a few months back. She also remembered the style that I liked and cut my hair to my preference.
This was my second time doing half highlights. The first time was perfect however this time round (new person) it came out too blond as it was just bleached and didn’t blend too well with my dark hair. I was then told I would have to pay £20 for a toner which I wasn’t happy to pay. I’ve had to recolour and would like a refund if possible.
Couldn't speak English and no one else around to help. Almost cut me a fringe by mistake. Layering was done badly and uneven on either side. Didn't take coat so awkwardly held onto it for entire haircut. Didn't offer any water or drinks.