I was charged £18 for what is listed as a £16 eyebrow threading service stating my eyebrows being slightly longer. The threading took about 5 minutes (10 minutes is stated). I’ve never heard of or encountered an extra charge for this, here or at other London salons. No additional costs were mentioned beforehand. Additionally, no post-threading care was provided on either visit; I had to ask for cream despite instant redness. I really like Anna’s work, but this felt unexpected and disappointing.