Klaudd Day Spa Reviews
40a Woodford Avenue, Gants Hill, IG2 6XQ
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387 reviews
Super friendly staff and great manicure, definitely will come back!!
I'm extremely happy with the manicure, the lady has spent quite a long time to perfection it :)
Manicure
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I recently went in for a Brazilian wax
I was quite nervous. The manager showed me round for me to get a feel of the place. Really nice facilities. Relaxing
You could tell whoever invested the money into the business was a good person. Anyway about the treatment. So I go in to the room for my wax. Take off my bottom half and get onto the bed. Ok. Now this is where everything begin. I could see a bottle of baby powder on the shelf which I've seen professionals on YouTube use to get rid of excess moisture and what not. But that wasn't even used. As soon as I put my legs into the position she just put the wax on straight away. My skin was not held up as most waxers would do to decrease the level of discomfort, also after removing the wax the affected area was not pushed down to soothe the stinging
The WORST thing is she DOUBLE DIPPED, which can lead to infections and so on
Only using the same stick for the whole procedure. Which was so shocking for me because I would of thought that would of been the #1 rule of things to NOT do especially when running a business with a wide range of people coming due to the cheap deal on offer by groupon.
Even when she was finished. No after care was given about dos and don'ts
I quizzed her about her experience and she hadn't been given the right training about waxing just shown the basics when she had started working there. Which was very shocking.
Although the offer was £10 customers shouldn't be given £10 worth of service. If you're going to promote your business via Groupon please ensure you have everything in tip top shape, it's as if they gave off a feel of incompetency , which they shouldn't because they never know who will turn up to review them !!
The manager was nice. But that's all well and good if that's what I came in there for, a chat which I didn't.
I doubt I'd recommend anyone to do a wax there. Just for their own safety really. Especially if you're prone to infections. That double dipping nonsense will definitely increase the chance of getting one.
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Place looks nice and clean, there's a lot of treatments you can have including salt cave, sauna etc. I was 15 minutes late for my appointment, whose I paid in advance for, and still I had to wait for more than 1 HOUR to get my simple wash & blow dry that I really needed to have done that day for the nature of my job, where my presence needs to be immaculate. During that hour waiting I also had 10 minutes of sun bed whose I also had to pay for + 0,50 p of extra charge for card machine used that, after being waiting so long, it's absolutely unfair! When finally my time came, the blow dry took 35 minutes and it was very good! at the end when I was fairly late, the manager/receptionist of the place gave me a 10 % discount on any future treatments at the saloon that, after being waiting for more than an hour, having a sunbed that I had to pay for including extra charge for card machine, I don't really feel like having to be honest! The place has a lot of potential but is not so reliable for timings!
Blow Dry
Strange experience!
The manicure was excellent I I can't fault the result - possibly the best I have had.
However, the therapist arrived late and did not acknowledge me when she arrived, she did not speak to me or give me eye contact other than when she asked what colour I wanted - this made me feel uncomfortable. The manger clearly noticed this and tried to make this less difficult by chatting to me about the services offered.
Would recommend it for the results but not the experience
Am likely to return as she did an excellent manicure at a very good price
Manicure
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Great cut. Lots of attention to detail.
Great value for money
I will probably go back in the future
Thanks
Ladies' Haircuts
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