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Venue rating

4.3

252 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Health Club

Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 9:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Ki Spa at Nuffield Health Holistic Face & Body Care Specialists

Please note Nuffield Health wet spa facilities will be undergoing refurbishment between 24th February and 6th March therefore no e-vouchers or dated bookings will be taken during this time.

KI SPA at Nuffield Health

HIDDEN OASIS FOR MASSAGE LOVERS

Hidden away at Highpoint Village Hayes Middx, the beautiful settings are perfect for a secret getaway. Ki Spa has created a little haven for those who are in need of some serious de-stressing and down time. A mini holistic wellbeing for massage lovers. Our team of holistic massage Therapists truly believe massage should be a way of life to feed, nurture and revitalise the soul...therefore not just a treat, but way of life. That's why we offer the most down to earth prices & exceptional value this side of London!

WHO IS KI SPA at Nuffield Health?

Ki Spa is our Therapists, a fully qualified well trained, experienced bunch of professionals.

Our commitment is to bring you the very best of what we're living and learning and to keep it real and honest as we go. So don't expect "perfect polish" and lavish opulence, but do expect some real massage, outstanding care, great value & positive vibes …

WHAT IS NUFFIELD HEALTH?

Nuffield Health is a health club, Ki Spa is situated within. The wet facilities include, swimming pool, sauna & steam, jacuzzi, heated stone beds.

SO WHAT KI SPA AND NUFFIELD HEALTH CAN OFFER?

  • A wide range of holistic therapies.
  • Available to our guests are two double massage rooms with starry light twinkle ceiling, soothing candle-lit room and relaxing music.
  • Organic 100% natural aromatherapy oils & skin care
  • Complimentary Ki Spa signature herbal tea
  • Complimentary use of the Nuffield Health wet spa facilities with Spa Packages & towel
  • ​Affordable wellbeing and outstanding value.

IF WE'RE A MATCH, TAKE ACTION!

Find out what pamper package you need and book!

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 252 reviews

5 stars 111
4 stars 106
3 stars 29
2 stars 4
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (5)
  • Body Treatments (2)
  • Steam and Sauna Therapy (7)
  • Counselling & Holistic
  • Aromatherapy (16)
  • Face
  • Facials (72)
  • Men's Facial (9)
  • Fitness
  • Swimming (2)
  • Hair
  • Hair Conditioning and Scalp Treatments (2)
  • Hair removal
  • Hollywood Waxing (1)
  • Massage
  • Aromatherapy Massage (18)
  • Bamboo Massage (5)
  • Deep Tissue Massage (13)
  • Foot Massage (2)
  • Indian Head Massage (2)
  • Stone Massage Therapy (44)
  • Swedish Massage (1)
  • Thai Foot Massage (16)
  • Thai Massage (32)
  • Therapeutic Massage (35)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 2 days ago
Went for the bamboo massage with my boyfriend. It was the perfect strength, and the masseuse really worked on my tense areas.
Only thing that was negative, was that we had our appointment on a Saturday. And there seemed to be swimming classes for children in the pool that day/time. Meaning we had to wait for that lesson to finish to use the pool.

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Comments

1 day ago
Dear Resma,

Many Thanks for your feedback and this fabulous score!

We are delighted you enjoyed your treatments with us.

Just to clarify for the wider audience, for a very short time there are lessons that take place in part of the pool, the rest of the pool is available for Guests and there is no need to wait for the lessons to finish. Available to our Guests are also the rest of the hydro facilities such as jacuzzi, steam and sauna should you prefer to enjoy those first.

We hope to see you again in near future for some more pampering.

Kind Regards
Ki Spa Manager

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Verified review Visited February 2016
Posted 3 days ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 1 week ago
It was a good day. Relaxing and as described

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Verified review Visited January 2016
Posted 2 weeks ago
We really enjoyed our couples hot stone massage. The venue is right next to Hayes & Harlington station so very conveniently located - there really is no need to drive! The massage itself was fantastic and very relaxing - it was such a shame when it finished! All the staff were lovely and friendly as well. The wet spa area is small but nice - particularly the steam room which I really enjoyed. The only thing I would say is similar to other reviews - the waiting area for treatments is shared with the gym reception so a bit noisy and busy. It would be good if a curtain or something could be put up to separate it a bit. Also, it would be good if the robe was included in the price. But these are minor things really. Overall, we both had a great experience and left feeling happy, warm and relaxed!

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Verified review Visited January 2016
Posted 2 weeks ago
Lovely hot stone massage- only 25 minutes though.
Jacuzzi was luke warm and sauna was cold! Only thing in spa to enjoy was steam room which was full of people and baby gad to wait.
Staff on reception were bothered about the problems and just blamed the spa- receptionist was funny/rude.

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Comments

2 weeks ago
Dear Lauren,

Thank you for your feedback.

Thank you for complimenting your treatment, we are delighted you enjoyed it, perhaps next time you can select one of our Spa experience with longer treatment time. We offer a number of spa packages to suit every taste and budget.

Unfortunatly your comments about the Nuffield Health complimentary hydro-spa facilities are not clear to us, as there were no reported mechanical issues with any of the facilities on the day you visited. Swimming pool, jacuzzi and steam were all up an running to the correct temperature. In regards to the sauna being cold please contact us directly, hence we can verify your comments and put things right of you immediately as we pride ourselves on exceptional customer service.

Kind Regards
Ki Spa Manager

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Verified review Visited January 2016
Posted 4 weeks ago
The Treatments were both amazing. The Sauna/pool area is a bit too cold and its not really to lie down and relax, its great though if you just want a a couple of hours of spa experience. Would come back :)

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Verified review Visited January 2016
Posted 4 weeks ago
Hot stone massage was really nice and very relaxing. Katie did an amazing job! You also get full use of the spa facility (steam room, sauna, jacuzzi and swimming pool) for several hours which is great value for money in addition to the massage.

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Verified review Visited January 2016
Posted 4 weeks ago
We went to Ki Spa for a spa day for two and we really enjoyed! The massage (50 mins) was amazing and left really relaxed. Highly recommended

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Posted 4 weeks ago
I had a great experience last Saturday.
My friend and I had booked the couple massage with use of facilities.
Although sharing the reception and the waiting area with the gym is far from ideal, the staff makes it up by being kind and welcoming.
I had the massage with Claire.
She asked me my preferences before starting and really applied it during the massage, it was absolutely spot on: the length, the pressure and the particular attention to the area I asked for.
The use of facilities allowed us to keep relaxing before coming back to reality.
I would do it again.

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Verified review Visited December 2015
Posted 1 month ago
The staff were very welcoming and made you feel at ease and relaxed. Experiencing the massage and wet spa facilities was peaceful and private and well worth the money.

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Verified review Visited December 2015
Posted 2 months ago
Very relaxing day, clean, good masage, but it could be better with the price. Expensive.

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Comments

2 months ago
Dear Anonymous,

Thank you for your 3* score. It looks like you enjoyed your relaxing day with us. We are also happy to hear you enjoyed your massage by our professional fully experienced holistic Therapists.

Our prices start at only £30 per person, with average price of £50 pp for a package, which is very industry competitive. The value within our spa packages we offer is outstanding, our Guests are in care of experienced well train Therapists, all our massage carrier oils, aromatherapy and skin care is 100% natural and organic and to top it off we included complimentary use of the Nuffield Health wet spa facilities, complimentary towel and organic herbal tea after your treatments! The value we offer always goes down very well with our Guests!

We do hope to see you again for some more outstanding pampering.

Kindest Regards
Ki Spa Manager

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Verified review Visited November 2015
Posted 2 months ago
My mom and me went for the My Pamper My Choice for two and we have enjoyed ourselves very much!! Staff were very friendly and the massage was amazing!! We will definitely go again !!

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Verified review Visited November 2015
Posted 2 months ago
My therapist Claire was warm, friendly and professional. I really enjoyed this experience.

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Verified review Visited November 2015
Posted 2 months ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 4 stars.

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Verified review Visited November 2015
Posted 2 months ago
Had a great time!

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Verified review Visited November 2015
Posted 2 months ago
Staff fantastic, friendly and could not do more to help!
Treatments were spot on, both myself and my guest left feeling relaxed and rejuvenated.
One thing on facilities...bright lights above heated beds, blue lights there but the main lights over shone.

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Verified review Visited October 2015
Posted 3 months ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 5 stars.

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Verified review Visited October 2015
Posted 3 months ago
I went for a My Pamper My Choice for two and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 3 months ago
I went for a Ki Spa Indulge Taster Incl. Choice of Massage or Facial for two and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 3 months ago
I went for a Top to Toe Bamboo Melt & Lift and have awarded it 4 stars.

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