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Venue rating

4.3

266 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Health Club

Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 9:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Ki Spa at Nuffield Health Holistic Face & Body Care Specialists

Hidden away at Highpoint Village Hayes Middx, the beautiful settings are perfect for a secret getaway. Ki Spa has created a little haven for those who are in need of some serious de-stressing and down time. A mini holistic wellbeing for massage lovers. Our team of holistic massage Therapists truly believe massage should be a way of life to feed, nurture and revitalise the soul...therefore not just a treat, but way of life. That's why we offer the most down to earth prices and exceptional value this side of London!

Who is Ki Spa at Nuffield Health?
Ki Spa is our Therapists, a fully qualified well trained, experienced bunch of professionals. Our commitment is to bring you the very best of what we're living and learning and to keep it real and honest as we go. So don't expect "perfect polish" and lavish opulence, but do expect some real massage, outstanding care, great value and positive vibes.

What is Nuffield Health?
Nuffield Health is a health club, Ki Spa is situated within. The wet facilities include, swimming pool, sauna and steam, jacuzzi, heated stone beds.

So what Ki Spa and Nuffield Health can offer?

  • A wide range of holistic therapies
  • Available to our guests are two double massage rooms with starry light twinkle ceiling, soothing candle-lit room and relaxing music
  • Organic 100% natural aromatherapy oils and skin care
  • Complimentary Ki Spa signature herbal tea
  • Complimentary use of the Nuffield Health wet spa facilities with spa packages and towel
  • Affordable wellbeing and outstanding value

If we're a match, take action!
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Services

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Comments

Reviews (written by customers after their visit)

4.3

Venue rating

Based on 266 reviews

5 stars 120
4 stars 111
3 stars 29
2 stars 4
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (5)
  • Body Treatments (2)
  • Steam and Sauna Therapy (7)
  • Counselling & Holistic
  • Aromatherapy (19)
  • Face
  • Facials (76)
  • Men's Facial (11)
  • Fitness
  • Swimming (2)
  • Hair
  • Hair Conditioning and Scalp Treatments (2)
  • Hair removal
  • Hollywood Waxing (1)
  • Massage
  • Aromatherapy Massage (18)
  • Bamboo Massage (7)
  • Deep Tissue Massage (13)
  • Foot Massage (2)
  • Indian Head Massage (2)
  • Stone Massage Therapy (49)
  • Swedish Massage (1)
  • Thai Foot Massage (17)
  • Thai Massage (34)
  • Therapeutic Massage (35)
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Have you been here? Write a review
Verified review Visited April 2016
Posted 3 days ago
Had a great time and the staff where friendly and helpful. Would go again.

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Verified review Visited April 2016
Posted 1 week ago
Amazing experience

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Verified review Visited April 2016
Posted 1 week ago
Loved the massage, I appreciate that they asked if we had any problem area's and focused on those areas.

I think that the pictures of the spa itself give you false hope, it was smaller/had less than I expected.

But 5 hours is an extremely generous amount of time to spend at the spa.

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Verified review Visited April 2016
Posted 1 week ago
The bamboo massage was amazing! I really recommend it. The facilities were OK. The 'snail shower' is just a shower with a curved wall. The hot tub was lukewarm and only half the jets weren't working. The heated beds were great and it was very tempting to fall asleep on them. I wouldn't go back for the spa but the treatment could tempt me back.

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Verified review Visited April 2016
Posted 2 weeks ago
Welcoming staff, really enjoyed the coconut back and foot massage. Felt very relaxed afterwards.

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Verified review Visited April 2016
Posted 2 weeks ago
Absolutely great

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Verified review Visited April 2016
Posted 3 weeks ago
Well worth the money, very quiet during mid-week, midday visit, got slightly busier in the afternoon but still very chilled out and lots of space to swim and use facilities. One sauna, one steam room, and jacuzzi. Pool is bigger than looks in the pictures but quite small. Thai foot and back massage was perfect - perfect pressure, stretched first and wasn't left sore but it wasn't one of those silly tickles, they actually worked the muscles. So relaxing and massage therapists were 5/5!

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Verified review Visited April 2016
Posted 3 weeks ago
Amazing massage, staff very kind and prepared.

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Verified review Visited March 2016
Posted 4 weeks ago
He experience was very relaxing. There wasn't alot of people so made the experience more enjoyable. The venue is a lovely place and the facilities are just what you need.

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Verified review Visited March 2016
Posted 1 month ago
I was surprised to find the spa empty and the steam and sauna all for us! The massage was amazing and we both enjoyed it.will definetley come back and recommend it to all of our friends !

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Verified review Visited March 2016
Posted 1 month ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 5 stars.

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Verified review Visited February 2016
Posted 2 months ago
It was very relaxing day for me and my partner. We had hot stone treatment and spa day. The massage was great and relaxing. Staffs was very friendly and helpful. Very recommended and definitely go back again.

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Verified review Visited February 2016
Posted 2 months ago
I went for a Spa Getaway Experience for two and have awarded it 4 stars.

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Verified review Visited February 2016
Posted 2 months ago
.

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Verified review Visited February 2016
Posted 2 months ago
Went for the bamboo massage with my boyfriend. It was the perfect strength, and the masseuse really worked on my tense areas.
Only thing that was negative, was that we had our appointment on a Saturday. And there seemed to be swimming classes for children in the pool that day/time. Meaning we had to wait for that lesson to finish to use the pool.

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Comments

2 months ago
Dear Resma,

Many Thanks for your feedback and this fabulous score!

We are delighted you enjoyed your treatments with us.

Just to clarify for the wider audience, for a very short time there are lessons that take place in part of the pool, the rest of the pool is available for Guests and there is no need to wait for the lessons to finish. Available to our Guests are also the rest of the hydro facilities such as jacuzzi, steam and sauna should you prefer to enjoy those first.

We hope to see you again in near future for some more pampering.

Kind Regards
Ki Spa Manager

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Verified review Visited February 2016
Posted 2 months ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 4 stars.

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Verified review Visited January 2016
Posted 2 months ago
It was a good day. Relaxing and as described

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Verified review Visited January 2016
Posted 3 months ago
We really enjoyed our couples hot stone massage. The venue is right next to Hayes & Harlington station so very conveniently located - there really is no need to drive! The massage itself was fantastic and very relaxing - it was such a shame when it finished! All the staff were lovely and friendly as well. The wet spa area is small but nice - particularly the steam room which I really enjoyed. The only thing I would say is similar to other reviews - the waiting area for treatments is shared with the gym reception so a bit noisy and busy. It would be good if a curtain or something could be put up to separate it a bit. Also, it would be good if the robe was included in the price. But these are minor things really. Overall, we both had a great experience and left feeling happy, warm and relaxed!

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Verified review Visited January 2016
Posted 3 months ago
Lovely hot stone massage- only 25 minutes though.
Jacuzzi was luke warm and sauna was cold! Only thing in spa to enjoy was steam room which was full of people and baby gad to wait.
Staff on reception were bothered about the problems and just blamed the spa- receptionist was funny/rude.

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Comments

3 months ago
Dear Lauren,

Thank you for your feedback.

Thank you for complimenting your treatment, we are delighted you enjoyed it, perhaps next time you can select one of our Spa experience with longer treatment time. We offer a number of spa packages to suit every taste and budget.

Unfortunatly your comments about the Nuffield Health complimentary hydro-spa facilities are not clear to us, as there were no reported mechanical issues with any of the facilities on the day you visited. Swimming pool, jacuzzi and steam were all up an running to the correct temperature. In regards to the sauna being cold please contact us directly, hence we can verify your comments and put things right of you immediately as we pride ourselves on exceptional customer service.

Kind Regards
Ki Spa Manager

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Verified review Visited January 2016
Posted 3 months ago
The Treatments were both amazing. The Sauna/pool area is a bit too cold and its not really to lie down and relax, its great though if you just want a a couple of hours of spa experience. Would come back :)

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