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Venue rating

4.2

279 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Health Club

Ki Spa at Nuffield Health Holistic Face & Body Care Specialists
Nuffield Health (High Point Village is located behind Tesco Express Hayes Town),
High Point Village, Station Approach, Hayes, Middlesex, UB3 4FL
United Kingdom

Opening hours

Mon - Fri 10:00 am - 7:00 pm
Sat - Sun 9:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Ki Spa at Nuffield Health Holistic Face & Body Care Specialists

Hidden away at Highpoint Village Hayes Middx, the beautiful settings are perfect for a secret getaway. Ki Spa has created a little haven for those who are in need of some serious de-stressing and down time. A mini holistic wellbeing for massage lovers. Our team of holistic massage Therapists truly believe massage should be a way of life to feed, nurture and revitalise the soul...therefore not just a treat, but way of life. That's why we offer the most down to earth prices and exceptional value this side of London!

Who is Ki Spa at Nuffield Health?
Ki Spa is our Therapists, a fully qualified well trained, experienced bunch of professionals. Our commitment is to bring you the very best of what we're living and learning and to keep it real and honest as we go. So don't expect "perfect polish" and lavish opulence, but do expect some real massage, outstanding care, great value and positive vibes.

What is Nuffield Health?
Nuffield Health is a health club, Ki Spa is situated within. The wet facilities include, swimming pool, sauna and steam, jacuzzi, heated stone beds.

So what Ki Spa and Nuffield Health can offer?

  • A wide range of holistic therapies
  • Available to our guests are two double massage rooms with starry light twinkle ceiling, soothing candle-lit room and relaxing music
  • Organic 100% natural aromatherapy oils and skin care
  • Complimentary Ki Spa signature herbal tea
  • Complimentary use of the Nuffield Health wet spa facilities with spa packages and towel
  • Affordable wellbeing and outstanding value

If we're a match, take action!
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Services

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Comments

Reviews (written by customers after their visit)

4.2

Venue rating

Based on 279 reviews

5 stars 124
4 stars 115
3 stars 33
2 stars 5
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (7)
  • Body Treatments (2)
  • Steam and Sauna Therapy (7)
  • Counselling & Holistic
  • Aromatherapy (22)
  • Face
  • Facials (80)
  • Facials - Men's (11)
  • Fitness
  • Swimming (2)
  • Hair
  • Hair Conditioning and Scalp Treatments (2)
  • Hair removal
  • Hollywood Waxing (1)
  • Massage
  • Aromatherapy Massage (19)
  • Bamboo Massage (8)
  • Deep Tissue Massage (13)
  • Foot Massage (2)
  • Hot Stone Massage (53)
  • Indian Head Massage (2)
  • Swedish Massage (1)
  • Thai Foot Massage (17)
  • Thai Massage (35)
  • Therapeutic Massage (37)
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Have you been here? Write a review
Verified review Visited July 2016
Posted 1 week ago
Lovely experience. Only thing I would change was get rid of the telly in the relaxing area!

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Verified review Visited September 2013
Posted 1 week ago
Visited a while ago, location is a bit tricky to find, no parking is a problem, all in all okay. Wouldn't go out of my way to go back here. If your local its okay for an okay massage, is clean and therapists are polite.

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Comments

1 week ago
Dear Ahmad,

Wow!
First of all, Thank you for remembering us nearly 3 years after you visited!
We must have left a lasting impression on you.
For the wider audience, parking is not a problem there a number of public car parks in the area, which are 2-3mins walking distance from Ki Spa, with Hayes & Harlington train station less than a minute walk from us!

Kind Regards
Ki Spa Manager

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Verified review Visited July 2016
Posted 2 weeks ago
I was disappointed with this booking. When we got to the Spa it was in a gym which I didn't expect but it was fine. The treatment rooms were just off the gym reception and the 'relaxation' area was also in the gym reception so it wasn't very relaxing at all. I wasn't aware the treatment rooms were joined so unfortunately you could hear people next door coming into their massages and talking, banging around, getting changed etc. And at one occasion the therapist had to leave my massage to go next door and ask the other women to be quiet, which I also heard! My massage on the other hand was lovely, it was just a shame that I couldn't relax at all, and ended up feeling more anxious.

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Comments

1 week ago
Dear Emily,

Many Thanks for your feedback.
I am sorry to hear your session was interrupted by the noise from the next treatment room.
Plese kindly contact me directly by emailing to manager@kispa.co.uk, I would like to put things right for you and your Guest.

Kind Regards
Michael
Ki Spa Manager

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Verified review Visited July 2016
Posted 2 weeks ago
Great treatment, excellent staff's work and do want to go again for it, the only note is that SPA facilities are shared with the fitness club, hence can be a bit busy when you arrive.

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Verified review Visited June 2016
Posted 1 month ago
All staff nice caring and friendly , but specially Agata and Olga will give you a stone massage , you will never forget ...

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Verified review Visited June 2016
Posted 1 month ago
The treatment was fantastic. Although there was a swimming lesson in the pool taking place, and the children and there parents joined us in the jacuzzi was a bit arkward as I was there with my partner.

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Verified review Visited June 2016
Posted 1 month ago
I went for a Coconut Dream Spa Oasis for two and have awarded it 3 stars.

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Verified review Visited June 2016
Posted 1 month ago
Yes

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Verified review Visited June 2016
Posted 1 month ago
I went for a Summer Ready Moroccan Eucalyptus full body exfoliation & massage for two and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 1 month ago
Treatment was good , very enjoyable ! However the jacuzzi was not in use and that was something I was really looking forward to sitting in and relaxing and having a good catch up with my friend x We were both disappointed that it wasn't working and left quicker than we had planned to .

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Comments

1 month ago
Dear Toni,

Thank you for your feedback.
We are delighted you enjoyed your treatments with us.

Access to the Nuffield Health hydro-spa facilities are complimentary to your treatments and the jacuzzi was closed for a few hours for a routine backwash, something the health club is required to perform for health and safety reasons . We are sorry about the inconvenience. Available to you were the rest of the facilities, swimming pool, sauna, steam and stone beds for 5hrs, we understand you may have preferred not to wait for the jacuzzi to reopen.

We hope to see you again for some more pampering.

Regards

Ki Spa Manager

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Verified review Visited May 2016
Posted 2 months ago
We'd missed the turning on the motorway on the way there so were running late. It wasn't the best sign-posted place to find after we got to the outside but the directions on the website made it easier. The staff were lovely and picked up on the fact that I was stressed about being late and reassured me. My boyfriend's therapist seemed slightly more experienced than mine but both were great. I would go again (probably more than once!)

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Verified review Visited May 2016
Posted 2 months ago
I went to the Spa with a friend for body exfoliation and back massage. The staff was lovely and the treatment was really great. I feel that the post-treatment has to be improved a little bit though: the music is very loud and not suitable for relaxation after the massage (gym music). I would recommend anyway!

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Verified review Visited April 2016
Posted 2 months ago
I went for a The Bamboo Melt & Lift and have awarded it 3 stars.

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Verified review Visited April 2016
Posted 2 months ago
Had a great time and the staff where friendly and helpful. Would go again.

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Verified review Visited April 2016
Posted 3 months ago
Amazing experience

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Verified review Visited April 2016
Posted 3 months ago
Loved the massage, I appreciate that they asked if we had any problem area's and focused on those areas.

I think that the pictures of the spa itself give you false hope, it was smaller/had less than I expected.

But 5 hours is an extremely generous amount of time to spend at the spa.

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Verified review Visited April 2016
Posted 3 months ago
The bamboo massage was amazing! I really recommend it. The facilities were OK. The 'snail shower' is just a shower with a curved wall. The hot tub was lukewarm and only half the jets weren't working. The heated beds were great and it was very tempting to fall asleep on them. I wouldn't go back for the spa but the treatment could tempt me back.

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Verified review Visited April 2016
Posted 3 months ago
Welcoming staff, really enjoyed the coconut back and foot massage. Felt very relaxed afterwards.

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Verified review Visited April 2016
Posted 3 months ago
Absolutely great

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Verified review Visited April 2016
Posted 3 months ago
Well worth the money, very quiet during mid-week, midday visit, got slightly busier in the afternoon but still very chilled out and lots of space to swim and use facilities. One sauna, one steam room, and jacuzzi. Pool is bigger than looks in the pictures but quite small. Thai foot and back massage was perfect - perfect pressure, stretched first and wasn't left sore but it wasn't one of those silly tickles, they actually worked the muscles. So relaxing and massage therapists were 5/5!

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