Kael Hair & Beauty Centre Ltd Reviews
115 Earls Court Road, Earls Court, London, SW5 9RL
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895 reviews
Worst waxing treatment ever! First of all, they were 15 minutes behind. Then the therapist tried to push me to have a laser removal from the very start which i had to politely refuse. 2 minutes into the treatment she openly admitted in her own words that she was not proficient in waxing. She then attempted to wax the same area more than 5 times to try to get the hair off. At this point I was really annoyed and requested for an experienced therapist. She brought in a colleague who then advised her and demonstrated the way to do it!!!! It was as though she had never done a waxing treatment before! And unfortunately for me, her colleague left to attend to another client. She then carried on with the newly taught skills poorly, leaving me in agony. I have done many underarm waxing before, which usually takes at most 15 minutes. This therapist made me endure a 30 minutes agonising pain with end result of blotchy redness on my underarm. 2 days on, I am still feeling the pain from her poor waxing technique! To make matters worst, I prepaid online so I couldn't even demand for a refund. On my way out, the man at the front counter had the nerve to say to me that I should trim my hair before the next appointment so to not make it difficult for the therapist. Yes way to go, blame the customer. Sorry but there would be no next time. Never coming back to this place ever again and would not recommend anyone else either. Plus it's more expensive than most salons so feeling completely ripped off
Ladies' Arm & Underarm Waxing
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Always have an amazing experience! All staff there are lovely, they are enthusiastic and make sure that you get the best out of the treatments!
Gel Nails Manicure
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Szilvia is the most lovely and professional person, she made me feel comfortable the whole treatment was amazing most probably one of the best gel pedicures I had I came back later that day for a manicure as well and it was great too. The only minus is that it’s not a full pedicure only file, cuticle work and polish. Still I will be back for sure :)
Gel Nails PedicureShow all…
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Friendly staff, great colour and super flexible when I had to change my time last minute
Gel Nails Manicure
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