Opened 10 minutes late for my 10 am appointment. Male receptionist was rude and didn't say sorry when I told him I was waiting outside 10 mins. Vanessa saved the day she was amazing masseuse and really welcomed me and made me feel special.
This was my first experience of a Moroccan Hammam and will definitely not be my last. The team are really lovely and helpful. The only reason I gave the atmosphere 4 stars is because the relaxation area is also the area where customers walk through to get changed and collect their towels. This can be disruptive when your trying to relax.
Treatment by Attendant - 01•Steam and Sauna Therapy
I arrived on time but had to wait 10 minutes while the receptionist dealt with another customer. I could have completed the health and safety form in that time.
Downstairs, I was told to wait for the attendant once I got undressed.
I waited with my own towel on the lounger for 15 minutes. The space was very cold,
despite a faux fireplace on. The attendant was surprised to see me and beckoned me to go to the sauna. The hammam was good, however, I would have preferred a private shower after.
Treatment by Attendant - 01•Steam and Sauna Therapy